





"There are two primary pieces of advice I received, and now give. The first is watch how more skillful people do it. There are always opportunities to watch people interact. How do they begin conversations? How do they end them? How do they change topics? Even watching bad conversations can give you a great idea of what to do instead. Just watching people can give you a short go-to list of ways to open and close conversations. Make conversation-watching a habit.
"The other piece of advice is, of course, to practice speaking up. And practice always means allowing yourself do something badly until you can do it not so badly. It means making habit of doing things that are uncomfortable at first. So when it comes to overcoming shyness, that means speaking more than you feel like speaking. If you’ve established a habit of leaving most of the speech to others, it will feel unnatural to open up. That’s good, do it anyway. Discomfort indicates growth. Always say a little bit more than you’re used to."






